![Untitled-1-02.png](https://static.wixstatic.com/media/256bb3_389492481588442682135daa4ac59ac4~mv2.png/v1/fill/w_980,h_465,al_c,q_90,usm_0.66_1.00_0.01,enc_avif,quality_auto/Untitled-1-02.png)
Since 2014, OpMentors has trained companies across various industries to leverage tools like FinancialForce and Salesforce to optimize their business operations. As part of their educational efforts, I was tasked with designing a downloadable guide, Your Step-by-Step Guide to Improving Business Processes, which outlines the importance of process improvement and provides actionable steps companies can implement.
CLIENT
OpMentors
ROLE
Graphic Designer
Challenge
Create a visually engaging, easy-to-understand guide that aligned with OpMentors’ existing brand while simplifying complex information for a diverse audience.
![Unknown-1.png](https://static.wixstatic.com/media/256bb3_419c1c44136b479d8f9d8fe5eb15965d~mv2.png/v1/fill/w_636,h_424,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Unknown-1.png)
Approach
User-Centered
Understanding the needs of OpMentors’ diverse clientele and how the guide would serve them. This informed my decisions on content structure and visual hierarchy.
Collaboration
I collaborated closely with the OpMentors team to distill the complex steps of improving business processes into digestible, actionable content that clients could easily follow.
Iterative Design
I utilized an iterative design process, gathering feedback at key stages to ensure alignment with OpMentors' branding and goals.
![draft-02.jpg](https://static.wixstatic.com/media/256bb3_9c4fb7acf5b94faebe9c0b3946b0719a~mv2.jpg/v1/fill/w_710,h_605,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/draft-02.jpg)
Solution
The final solution was a clean, well-structured guide that highlighted key points using a clear visual hierarchy and strategic typography, organized content with easy-to-follow sections and bullet points, and engaged users through visuals, all while maintaining alignment with the OpMentors brand.
![](https://static.wixstatic.com/media/256bb3_83bb594bba9a4b188e5dcb322ab53292~mv2.png/v1/crop/x_0,y_210,w_4500,h_2848/fill/w_912,h_577,al_c,q_90,usm_0.66_1.00_0.01,enc_avif,quality_auto/256bb3_83bb594bba9a4b188e5dcb322ab53292~mv2.png)